Refund and Exchange Policy

Due to the nature of our products Steel City Vapors DOES NOT accept returns.


We will exchange or repair any item that is non-functioning "out of the box" at our discretion.
All batteries and chargers come with a 30 day warranty. This warranty will NOT cover cross-threading or physical damage of ANY KIND.
Unfortunately atomizers, due to their nature and possibility of abuse, do not have a warranty of any kind.
We cannot take returns on E-Liquid, sealed or unsealed, due to safety concerns.

Holiday Exchange Policy: Any product purchased between 11/29/19 and 12/31/19 shall have the exchange and warranty period extended until 1/31/20. Unopened hardware may be exchanged or returned for store credit.